West Coast Carz Effective Date: August 27, 2026
Welcome to West Coast Carz ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://westcoastcarz.com/ (the "Site"), our vehicle rental services, and any related communications, including SMS/text messaging. By accessing our Site, submitting an application, or renting a vehicle from us, you agree to be bound by these Terms.
West Coast Carz provides vehicle rental services to individuals and businesses, including short-term, weekly, and long-term rentals, based in Pasadena, California. Specific rental terms, pricing, vehicle availability, and rental period conditions are governed by the individual Rental Agreement signed at the time of booking, which supplements these Terms.
To rent a vehicle or use our services, you must be at least 21 years of age (or the minimum age required under our rental policy), hold a valid driver's license, and successfully pass any required background/screening check as part of our application process.
When you submit a rental application or contact us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.
By providing your mobile phone number and opting in through our website form, application, or other approved consent method, you agree to receive text messages from West Coast Carz related to:
Booking confirmations and rental reminders
Vehicle pickup and return alerts
Application and background check status updates
Promotions and discounts on rental services
Message frequency varies depending on your interactions with us (e.g., active bookings will generate more messages than an inactive account). Message and data rates may apply based on your mobile carrier and plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you may receive one final message confirming your unsubscription. You may opt back in at any time by resubmitting your consent through our website or by texting START.
Help: For help, reply HELP to any message, or contact us directly at (760) 644-2015 or [email protected].
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
No Sharing for Marketing: Mobile phone numbers and SMS opt-in consent data collected for text messaging purposes are not shared or sold to any third party or affiliate for marketing or promotional purposes. See our Privacy Policy for full details.
Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, and other major US carriers. Carriers are not liable for delayed or undelivered messages.
Renters agree to use vehicles only for lawful purposes, in accordance with the specific Rental Agreement terms, and to return vehicles in the condition received (normal wear excepted). Any damage, traffic violations, tolls, or fines incurred during the rental period are the responsibility of the renter.
Rental fees, deposits, and any additional charges (late fees, damage, cleaning, fuel, etc.) will be disclosed at the time of booking and are governed by your individual Rental Agreement.
Cancellation policies, including any applicable fees, will be provided at the time of booking and are outlined in your Rental Agreement.
To the fullest extent permitted by law, West Coast Carz shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site, services, or vehicles, except as otherwise required by California law.
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Los Angeles County, California.
We may update these Terms from time to time. Continued use of our Site or services after changes are posted constitutes your acceptance of the revised Terms.
West Coast Carz Pasadena, California Phone: (760) 644-2015 Email: [email protected] Website: https://westcoastcarz.com/