West Coast Carz Effective Date: August 27, 2026
West Coast Carz ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://westcoastcarz.com/, submit a rental application, or communicate with us, including via SMS/text messaging.
We may collect the following types of information:
Contact Information: Name, email address, phone number, mailing address
Application Information: Driver's license details, date of birth, and information needed to conduct background/screening checks for rental eligibility
Rental Information: Booking details, rental history, vehicle preferences, payment information
Communications: Records of messages, calls, or emails exchanged with our team
Website Usage Data: IP address, browser type, and general usage data collected automatically through cookies or similar technologies
We use the information we collect to:
Process rental applications and conduct required background/screening checks
Manage bookings, confirmations, and vehicle pickup/return logistics
Communicate with you about your rental, application status, and account
Send promotional offers and discounts (with your consent)
Improve our website, services, and customer experience
Comply with legal and regulatory obligations
If you opt in to receive text messages from West Coast Carz, we collect your mobile phone number and consent status for the purpose of sending you:
Booking confirmations and rental reminders
Vehicle pickup and return alerts
Application and background check status updates
Promotions and discounts
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.
You may opt out of SMS communications at any time by replying STOP, and you may request help by replying HELP. See our Terms of Service for full SMS program details.
We may share your information with:
Service Providers: Third parties who help us operate our business (e.g., payment processors, background check providers, our CRM/marketing platform) solely to perform services on our behalf
Legal Compliance: When required by law, subpoena, or to protect our rights, property, or safety, or that of our customers
Business Transfers: In connection with a merger, acquisition, or sale of business assets
We do not sell your personal information, and we do not share SMS opt-in consent data or mobile numbers with third parties for their own marketing purposes.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
SMS Opt-Out: Reply STOP to any text message to unsubscribe at any time
Marketing Emails: Use the unsubscribe link in any promotional email
Access/Correction: Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law
Our website may use cookies and similar technologies to improve functionality and understand site usage. You can control cookie preferences through your browser settings.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure.
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
West Coast Carz Pasadena, California Phone: (760) 644-2015 Email: [email protected] Website: https://westcoastcarz.com/